Refund policy

Returns

We have a no return policy, which means you cannot return your items after receiving them, UNLESS they are damaged upon arrival, at which point we will send a replacement free of charge.

Unfortunately, we also cannot accept returns on sale items or gift cards.

To receive a replacement, you can contact us at birdieandme25@gmail.com. Please email photos of the damaged items with an explanation.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.